this section of our website we explain how we help our clients. If something is
not clear to you please do not hesitate to contact us.
Discuss diamond / jewellery needs through e-mail/telephone:
this stage you contact us to discuss your diamond needs. Obviously we are more
than willing to help you and advise you in case you need some guidance. It helps
us if you can provide pictures or a detailed description of what you're looking
for. If you prefer to receive copies of the diamond certificates before meeting,
just ask us.
meeting in Canary Wharf to show the goods and talk through details.
you are clear in your request we can source the diamonds and show them to you
at this meeting. We can also discuss designs and settings at this stage.
3. Pay 25% deposit, if paid by debit card, credit card or cash up to the equivalent of 15.000 EUR.
If you like what you see and you decide to go ahead we request for a 25% deposit. You will receive a receipt for the amount which is then placed.
We have to comply with UK money laundering regulations and so are unable to accept cash for transactions equivalent to 15,000 Euros or more. All transactions equivalent to 15,000 Euros or more must be paid for by credit /debit card or bank transfer.
Second meeting after 2-3 weeks to deliver the jewellery
the 2-3 weeks following the meeting we will manufacture your jewellery to the
Pay the balance if not previously settled by electronic bank transfer or money-wire.
the second meeting we'll deliver your order and advise you on your purchase. The
balance needs to be settled during this meeting.
Paperwork: invoice, certificate and valuation report (show laser inscription)
this meeting you will receive the invoice, the certificate of the diamond and
the valuation report for insurance purposes. We recommend as a security measure
laser inscription of the certificate number on your diamond and if you agree then
the inscription can be viewed at this stage.